Data deletion instructions

Effective date: 7 October 2026. This page explains how to have the data deleted that the WMG-STUDIO platform received from Facebook and Instagram (Meta) or that you entrusted to it.

Option 1: disconnect Meta in the app

Sign in to the platform and open "Mes réseaux" ("My networks").
Click the disconnect button ("Débrancher").
The access token and Page tokens are erased; the platform can no longer publish to your Pages or Instagram account.

Option 2: remove the app from Facebook

On Facebook: Settings and privacy, Settings, "Apps and Websites" (or "Business Integrations" for business accounts).
Select the platform's app, then "Remove".
Access is revoked on Meta's side. To also have data already received deleted, email us (option 3).

Option 3: request by email

Email admin@wmg-studio.com with the subject "Data deletion", stating your account email address and your Page name. We may ask you to confirm your identity.

Timing

The token is erased immediately when you disconnect in the app. For an email request, we process it and confirm deletion within one month of receipt at most.

What is deleted

User access token and Page tokens.
IDs and names of your Pages and linked Instagram account, and post IDs recorded by the platform.
On email request: also your articles, plans, carousels and images, and your account.

What may be kept

Data we are legally required to keep (for example billing records) is kept for the legal period; we will tell you the reason. Technical backups disappear at their normal rotation.

What remains on Facebook and Instagram

Posts already published are not deleted by this process: they belong to your Page or account and can be deleted from Facebook or Instagram.

See also our privacy policy. You may complain to the CNIL: www.cnil.fr/en.